Once a Work Order is completed, you are locked out from making any changes. If a need arises for you to add information to a Work Order, after it is closed, you will need to re-open the order. The following steps will help you to do so:
This article applies to + Basic, + Professional, and + Enterprise.
1. Click on the Modules tab, then click on the Work Orders icon on your main page, then selecting the individual order.
2. Click the icon labeled Reopened.
3. Fill in the desired information in the appropriate fields.
4. When you have finished entering the data, click on the icon labeled Completed.
A pop-up window will appear, asking for your sign in credentials. Click OK.
If you don't have permission to save changes to completed Work Order, please contact your system administrator or ManagerPlus Customer Support at 800-730-9965.
You have now finished the process of re-opening a work order, adding in the needed information, and re-closing the work order.
Useful Information and Links:
Useful Links to Related Articles:
To learn more about the Definitions of Fields in a Work Order, click here.
To learn how to Create a Work Order, click here.
To learn how to Add a Service Item to a Work Order, click here.
To learn how to Manually Add Labor to a Work Order, click here.
To learn how to Change the Work Order Default Status, click here.
To learn how to Add a Hyperlink to a Work Order, click here.
To learn how to Copy a Work Order, click here.
To learn how to Customize the Current Status Lookup in the Work Order Process, click here.
To learn how to Add an Attachment to a Work Order, click here.