Managing a Customer's Address

Introduction:

Managing a Customer’s Address is an important feature of creating a successful Customer profile and can be easily done by following these few simple steps:

This article applies to + Professional and + Enterprise.

Instructions:

1.  Click on the Module tab, then click on the Customers icon on the main ribbon.

2.  Create a new Customer Record or open an already existing Customer Record from your record list. 

If creating a new Customer Record, all required fields must be filled in and then saved before you can proceed to Step 3. 

3.  Click on the Addresses tab on the bottom ribbon section.

4.  Select the Add Address icon.

To update an address, go to Step 6. 

 To delete an address, go to Step 7.

5.  After clicking on Add Address, fill in the appropriate fields, then click on the Save icon.

Once you have finished this step, you have successfully added an address to your Customer Record and are ready to proceed.

6.  To update an address, click on the Update icon on the right.  After doing so, enter in the correct information to the appropriate fields.  For help in doing so, return to Step 5.

7.  To delete an address, click on the Delete icon on the right.  A pop-up menu will ask you to confirm by clicking OK,  If you need to enter in a new address and need help, return to Step 5.

Useful Information and Links:

Useful Links to Related Articles:

To learn how to Manage Customer Entity Assignments, click here.

To learn how to Create a Customer Record, click here.

To learn how to View Customer Invoice and Work Order History, click here.

To learn how to Manage a Customer’s Phone Number, click here.

To learn how to Manage Attachments and URL’s on a Customer Record, click here.

To learn how to Manage Notes on a Customer Record, click here.

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